logoCare.xyz

Contact Us

Have questions about bookings, caregivers, or using Care.xyz? Reach out to us anytime. Our support team is here to help you arrange safe and trusted care at home.

Support & Contact

Customer Support

For help with bookings, payments or caregiver issues.

Phone: +880 1700‑000000
Email: support@care.xyz

Office Address

Care.xyz HQ
12/A, Example Road, Dhaka
Bangladesh

Support Hours

Saturday – Thursday: 9:00 AM – 9:00 PM
Friday & Public Holidays: Limited online support only

For emergency medical situations, please contact your local hospital or emergency number directly. Care.xyz is not an emergency service.

For caregivers & partners

If you are a professional caregiver and want to join Care.xyz, or if you are a clinic / organization interested in partnership, please contact us at:

Email: partners@care.xyz

Send us a message

Fill out the form below and we'll get back to you within 24 hours (usually much sooner during support hours).

By submitting this form you agree that we may contact you regarding your request using the details provided.

Before you contact us

  • For booking changes or cancellations, please include your booking ID in the message so we can help you faster.
  • If you faced an issue with a specific caregiver, share the date, time and short description of what happened.
  • For partnership or bulk corporate caregiving requests, mention your organization name and approximate care requirements.